Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1152) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Not many pros but ability to work from home is great." ((in 636 reviews)); "The pay was good and the trainer was the best." ((in 506 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 457 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 342 reviews)); "Good work environment and people" ((in 166 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 643 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 407 reviews)); "No benefits.Everything is dropping after the split of xerox" ((in 283 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 228 reviews)); "Most managers are just horrible managers" ((in 201 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,218 total reviews)

Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,218 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews

2.0

Apr 16, 2018

No growth potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

7 1/2 hour shifts, it was optional to work a full 8.

Cons

At the time before I was hired they said that they don't work more than 6 days a week. It turns out when I started working there I found out that many times they were working 7 days a week. That was not something I signed up for. Then they said that they would be switching to 12 hour rotating shifts. Even then employees were getting less than 40 hours as a result. The management were very disorganized.

1.0

Apr 15, 2018

Learning experience

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Never have to take work home, learning about the processing of debit card payments and dispute resolution. Learn how to prevent unauthorized use of your debit card

Cons

Pay per call. No career advancement. Misleading attendance policy. Management is of no help. You have to train with out additional pay

3.0

Apr 15, 2018

Same 'ol same 'ol

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good new ideas with education and consolidation of resources

Cons

Poor execution & communication of consolidation and still thinking of the stockholder first rather than the customer or employee.

Viewing 9811 - 9813 of 10,218 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Vereinigte Staaten von Amerika

Remote Benefits Call Center Representative

Medicaid Claims Data Entry Associate

Remote Healthcare Customer Service Representative

Conduent

Conduent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

No growth potential

Learning experience

Same 'ol same 'ol

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