Conduent reviews

Hours are not what I applied for, mandatory overtime EVERY weekend - never have a day off, was not informed of mandatory overtime in my interview or when I started, company is changing contracted hours in a few months so shift pattern I applied for will no longer be available. Staff turn over is insane, people are dropping like flies. Shame because if the hours were as they were on the job listing it'd be the perfect Mon-Fri job for my schedule.

*Call center jobs just suck in general. I mean, long hours on the phone dealing with ungrateful people. Dealing with complaints ALL day long is so draining. It took a toll on my mental health after a while. If you have no other skills, it’s good for you. But other than that, it’s something until you get something else. *No weekends off. Ever. *Work on holidays. Luckily my day off fell on a holiday so I got lucky. But while I was there I worked 2 holidays. Even though you’re from home, you feel trapped. *When your fellow co-workers don’t show up on weekends, it puts more work on the people that do. So you’re taking back to back calls like a robotic machine. It’s inhumane. *I’ll never work at another call center for as long as I live.