Question 1

Is Conduent a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Conduent have rated their employer with 2.6 out of 5 stars in 261 Glassdoor reviews. This is a lower than average score with the overall rating of Conduent employees being 3.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at Conduent now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Conduent.

Question 2

Does Conduent pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Conduent with 2.4 out of 5 stars based on 261 anonymously submitted employee reviews. This is 8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Conduent.

Question 3

How happy are Customer Service Representative CSR professionals working at Conduent?

Accepted Answer

19% of Customer Service Representative CSR employees at Conduent would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. Customer Service Representative CSR professionals have also rated Conduent with a 2.6 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.7 rating for culture and values and 2.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Conduent?

Accepted Answer

Customer Service Representative (1153), Customer Service Representative (CSR) (278), Business Analyst (168), Senior Software Engineer (142), Software Engineer (121), Customer Experience Associate (119), Analyst (117), Technical Support (114), Customer Service Associate (98), Manager (93), Call Center Representative (85), Transaction Processor (84), Associate (83), Customer Service (81), Project Manager (81)

Question 5

What are the pros of working at Conduent according to real employee reviews?

Accepted Answer

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 653 reviews)); "The pay was good and the trainer was the best." ((in 505 reviews)); "Flexible and good work life balance" ((in 443 reviews)); "The people are great and I would very much like to work with many of them again." ((in 352 reviews)); "Good work environment and people" ((in 166 reviews))

Question 6

What are the cons of working at Conduent according to real employee reviews?

Accepted Answer

"Management is poor and company does not pay enough for what is expected of reps" ((in 641 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 411 reviews)); "No hands on because they had no training programs and the one we did have we rarely used." ((in 227 reviews)); "Managers do what they want and hire who they want." ((in 200 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 142 reviews))

Conduent

Conduent Customer Service Representative CSR reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall job

Good for Some

okay

Jobs at Conduent

Conduent reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Conduent reviews FAQs

Company ratings over time

Jobs at Conduent