Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (275) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Analyst (117) , Customer Experience Associate (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 646 reviews)); "The pay was good and the trainer was the best." ((in 502 reviews)); "Flexible and good work life balance" ((in 444 reviews)); "The people are great and I would very much like to work with many of them again." ((in 350 reviews)); "Good work environment and people" ((in 172 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 655 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 405 reviews)); "No benefits until 1 year" ((in 281 reviews)); "No hands on because they had no training programs and the one we did have we rarely used." ((in 233 reviews)); "Managers do what they want and hire who they want." ((in 196 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,202 total reviews)

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Mar 14, 2019

If you love and are passionate about your work, don't work here

Operations manager

Recommend

CEO approval

Business Outlook

Pros

I'm hard pressed to think of one

Cons

Upper management, they expect professional work out of people who make so little money they are eligible for food stamps and other government assistance

3.0

Mar 5, 2019

Fair enough

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

Provide all equipment Don’t need landline Decent benefits Paid training

Cons

They advertise that you only need basic knowledge of technology, but lowkey want you to be an expert. Company wants expert knowledge with novice pay. Incomplete resources.

3.0

Feb 22, 2019

Not bad, not good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

> Work from home. > Most higher-ups stay professional > Excellent training courses > Room to move up

Cons

> Inflexible schedule They assign you a schedule when you start and if you end up with a bad one, it's pretty much impossible to get a better one. > Tech issues It's not uncommon to end up with technical issues with the company's own equipment and software, preventing you from doing your job for hours. > Unorganized during downtime I've never seen a company lose it as bad as this one does when things go wrong. It's almost as if they scramble anyone in a role above supervisor to panic mode when incentives are not met, numbers are not met, call volumes are high, or equipment/software fails. > Almost no contact from upper management I've been here for almost 2 years and I've never seen or met anyone above the role of Supervisor. If these individual's sole responsibility is to operate in the background, they've done a fantastic job. However, this makes it seem as though they do not care much for the "fish" until their metrics start to fall.

Viewing 226 - 228 of 10,202 Reviews

Jobs at Conduent

Data Entry Processor

Vereinigte Staaten von Amerika

Vereinigte Staaten von Amerika

Remote Healthcare Call Center Representative

Remote - Customer Service Representative

Vereinigte Staaten von Amerika

Call Center Agent - Travel Benefits

Vereinigte Staaten von Amerika

Conduent

Conduent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

If you love and are passionate about your work, don't work here

Fair enough

Not bad, not good

Jobs at Conduent

Conduent reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Conduent

Conduent reviews FAQs