Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 313 reviews)); "The culture and the people we work with are great" ((in 178 reviews)); "great international environment and people" ((in 174 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 109 reviews)); "The colleagues are nice and help you integrate quickly." ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 205 reviews)); "Work envionment and low salaries" ((in 156 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

70% would recommend to a friend

(4,106 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Jun 11, 2017

DHL

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love the customer service

Cons

I dislike the lack of communication they have with customs in other countries

4.0

Jun 10, 2017

Great delivery job.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Had a positive experience and management was great. The delivery routes were organized with great effectiveness. The people there were a pleasure to work with and I enjoyed the job.

Cons

It was only part time. The opportunity to go full time took too long. The communication regarding route changes could have been communicated better.

4.0

Jun 9, 2017

Demanding but rewarding for critical thinkers who own their responsibilities

Senior global director

Recommend

CEO approval

Business Outlook

Pros

Respect & Results culture demands a fair balance in expectations. Compensation is fair and better then industry standards. Rewards high performers. Organizational culture is strong, lots of pride for those who care.

Cons

Globally direction over local market requirements can create difficulties in providing market needs. Very internally focused organization creates a narrowed view of the sector. Requires autonomous self driven success. Must learn how to Marshall resources or burnout is possible.

Viewing 3370 - 3372 of 4,106 Reviews

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DHL Express

DHL Express reviews

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Reviews by job title

DHL

Great delivery job.

Demanding but rewarding for critical thinkers who own their responsibilities

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