Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "fair just reasonable busy good pay" ((in 204 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 120 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 204 reviews)); "Low salary and old technology" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 43 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

70% would recommend to a friend

(4,106 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

5.0

May 12, 2017

Key Account Manager

Key account manager

Recommend

CEO approval

Business Outlook

Pros

A pioneer in global logistics, who continues to strive in being the best integrator in the business. Investing heavily in it's people.

Cons

Work / Life balance is not pushed enough. Work load can get to you if you do not control it.

4.0

May 11, 2017

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

sports, it is a great global company to work with

Cons

long hours, hectic shedules

4.0

May 9, 2017

Good Company That Gives Back

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Excellent tuition reimbursement program. Opportunities to move up quickly if you are talented enough.

Cons

Senior manager should practice what he preaches. 1 in particular. The company has great policies and procedures. Unfortunately, it is highly preached and expected when dealing with subordinates but is not being reciprocated by this one guy. Overall companies are usually very good. People usual mess that up.

Viewing 3391 - 3393 of 4,106 Reviews

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DHL Express

DHL Express reviews

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Key Account Manager

Customer Service Representative

Good Company That Gives Back

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