Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 292 reviews)); "fair just reasonable busy good pay" ((in 212 reviews)); "great international environment and people" ((in 178 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "The colleagues are nice and help you integrate quickly." ((in 106 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Work envionment and low salaries" ((in 152 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Bad manager" ((in 72 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

70% would recommend to a friend

(4,102 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Feb 27, 2017

ARE BREAKS IMPORTANT TO YOU? I HOPE NOT!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, great benefits, nice team members, lots of overtime, on site cafe, exercise room

Cons

Pay is not good enough for the stress, benefits for family are very expensive, team not supervisors are nice -always pushing to be faster and make less mistakes. Also during a peak time do you feel like, "I need a break". Well forget it, they take breaks away as it is lawful to do so but it is not fair. Brace yourself, need that lunch your not supposed to eat at your desk? You may have to wait till the last hour of your shift, Departmental needs you know!! Lots of overtime because they can't keep the building staffed, smart people quit shortly after training.

4.0

Feb 26, 2017

Global IT Head of Domain

Global it head of domain

Recommend

CEO approval

Business Outlook

Pros

1. An IT Strategist for the whole of DHL Global 2. A decision maker and holds the budget 3. Work with leading technology companies such as IBM, HP, Dell, Infosys, Oracle to seek the future IT

Cons

1. Long working hour because stakeholders are in multiple time zones

3.0

Feb 23, 2017

Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

insight into busy logistics operations that will develope your existings skills and shape new skills. Perfect entry positio into logistics.

Cons

managment is very ruthless in their approach and do not value the opinions of the employees.

Viewing 3436 - 3438 of 4,102 Reviews

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