Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 298 reviews)); "The culture and the people we work with are great" ((in 182 reviews)); "great international environment and people" ((in 161 reviews)); "The colleagues are nice and help you integrate quickly." ((in 111 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 102 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Work envionment and low salaries" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

71% would recommend to a friend

(4,101 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,101 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

4.0

Jun 27, 2016

I still like where I work

Dockworker

Recommend

CEO approval

Business Outlook

Pros

weekly pay, 5 day work week, flexible time off, 401K even for part-timers, great people to work with, uniforms (so I don't have to wear my clothes), decent job, able to come in early if extra money is needed, great management,

Cons

under maintainanced vehicles,still making same pay after 1year, no reviews/pay raises, no holiday pay, a little hot at the new building, not enough air circulation, need to cross-train part time employees to be able to do other jobs when someone is absent

5.0

Jun 24, 2016

Snr Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture, superb colleagues, engaging environment

Cons

Below market compensation, inflexible at times

1.0

Jun 22, 2016

customer service rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice building, cafe, co-workers, clean

Cons

Benifits to high, training not thorough, lots of nepotism, no raises, breaks took short, management and leadership do not care about employees were used to have great perks but when they grew to a larger building they took them all away, does not allow you to have days off for any reason no matter how long in advance you notify then unless you have sick time or vacation days. Front line advisors handle to many types of calls are overloaded beyond training managers straight up tell you to lie to customers and very stressful position.

Viewing 3571 - 3573 of 4,101 Reviews

Jobs at DHL Express

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DHL Express

DHL Express reviews

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I still like where I work

Snr Manager

customer service rep

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