Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "Good pay and thats it" ((in 210 reviews)); "great international environment and people" ((in 179 reviews)); "The culture and the people we work with are great" ((in 170 reviews)); "The colleagues are nice and help you integrate quickly." ((in 113 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Work envionment and low salaries" ((in 149 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Upper management is terrible and completely disconnected." ((in 43 reviews)); "Underpaid with multiple extended working hours" ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,100 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Mar 22, 2016

Telesales

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and International company and will pay you to move

Cons

Micro-managed, managers don't know much about the sales role, KPI driven all about quantity not quality. All fresh college grads that its their first job feels like you're in a fraternity. All work no play, no recognition for a good job.

4.0

Mar 21, 2016

Finance Analyst

Finance analyst

Recommend

CEO approval

Business Outlook

Pros

Very good team culture, team-oriented and frequent trainings and knowledge-sharing of best practices and industry trends, new products/services Very good staff benefits

Cons

Large organisation calls for efficiency, hence breaking down work and reporting to various teams; hard to get a big picture understanding

2.0

Mar 20, 2016

Could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits package. Good hourly rate for part time work. Union job.

Cons

Not enough full time help. Not enough hours for part time help. Many part timers doing full time work for part time pay/hours. Management too focused on KPIs and procedures, rather than focusing in issues that directly improve service or customer perception of the company. Fleet is poorly maintained, trucks being used that are in such poor shape that the company should be embarrassed to have the public see them in service. Management often talks down to employees. Management is more concerned about going over payroll budget than using the amount of hours it takes to do the job properly.

Viewing 3616 - 3618 of 4,100 Reviews

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