Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 277 reviews)); "Good pay and thats it" ((in 213 reviews)); "great international environment and people" ((in 173 reviews)); "The culture and the people we work with are great" ((in 169 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 113 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 207 reviews)); "Work envionment and low salaries" ((in 150 reviews)); "long hours and busy especially at the end of the year" ((in 83 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Feb 22, 2015

Transportation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Love it really can't compl

Cons

Long hours sometimes due to waiting on trucks

4.0

Feb 20, 2015

Good company to work for

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great name, good infrastructure. Average salaries. Employee feedback and engagement is important to the management. Hence employee turnover is not too high.

Cons

Work culture not as professional as one would expect from a high profile logistics co. Needs to be aggressive to get a better market share in Americas. Consumer awareness compared to competitors needs to be better in these markets too.

3.0

Feb 18, 2015

Good Company

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Most international company . Offer opportunities to people flexible to move. Good work-life balance. Clean, safe, modern facilities. Open door policy.

Cons

Flat Organization. No opportunity to grow in the existing role , must change roles / departments for increase. Poorly executed, perception based performance reviews. No company pension and inadequate 401k. Expensive health care. No stock options. Yearly merit increase does not even CPI.

Viewing 3799 - 3801 of 4,096 Reviews

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