Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 281 reviews)); "good pay and with incentives" ((in 212 reviews)); "The culture and the people we work with are great" ((in 179 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 117 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Low salary and micromanaging heavy workload" ((in 147 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 44 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jan 8, 2015

A company that akes you fall in love with logistics

Customer service

Recommend

CEO approval

Business Outlook

Pros

The working environment is great. Everyone is polite to each other and if you have colleague request they will work it out as fast as the speed of light. Many companies say they care about customers, but this one truly lives it day by day. We are proud to be Insanely Customer Centric and work everyday to exceed customer's expectations

Cons

Main offices are usually close to airports or industrial areas. So if you are a posh who likes to go window shopping during lunch break, I advice to go for a job in wall street

2.0

Dec 30, 2014

be prepared to work endless hours and not get ahead

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

competitive salary, some good senior managers, learned much

Cons

not much room for advancement, lip service to work life balance, lip service to training and employee development, certain "in crowd" managers survive and even get promoted despite very poor performance and high turnover on their watch, some people are held to exacting standards while others get by with mediocrity.

4.0

Dec 30, 2014

Senior Sales rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hours, team, service offerings and the backing of corporate

Cons

Continually changing comp / bonus structure is less than ideal to drive the behaviors. Also the seasonality (Q4) has negative impacts on your earning potential

Viewing 3823 - 3825 of 4,096 Reviews

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