Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 301 reviews)); "fair just reasonable busy good pay" ((in 203 reviews)); "The culture and the people we work with are great" ((in 176 reviews)); "great international environment and people" ((in 175 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 204 reviews)); "Low salary and old technology" ((in 148 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 44 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jun 24, 2014

Customer oriented

Marketing

Recommend

CEO approval

Business Outlook

Pros

Key pros are: + Focus on customer + Clear understanding of employees value to achieve clients satisfaction. + Outstanding middle management. + International brand awareness Really it was a good professional experience to work in DHL and I strongly recommend to join the yellow company.

Cons

Strategic failures that have resulted in the purchase of local businesses that have finally been undersold.

3.0

Jun 15, 2014

Worked at DHL Express for 7 years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The most international company in the world, bravado, dynamic, plenty of challenges, management pay can be very good

Cons

Old-boys club: no way to get up if not part of inner circle. HR is probably the worst anywhere: bureaucratic, two-faced, poorly organised and will screw you when they can.

1.0

Jun 10, 2014

the dummer you are, the more opportunity there is

Weight carrier

Recommend

CEO approval

Business Outlook

Pros

salary is always paid on time, maybe not the correct amount though

Cons

management are infantile and hired because they will work the most hours. Neither meritocratic nor creative

Viewing 3868 - 3870 of 4,095 Reviews

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