Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 287 reviews)); "Good pay and self in charge" ((in 195 reviews)); "The culture and the people we work with are great" ((in 179 reviews)); "great international environment and people" ((in 177 reviews)); "Great colleagues and a big team to learn" ((in 119 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 207 reviews)); "Low salary and old technology" ((in 156 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Mar 5, 2014

Great people, worst management I have EVER come across!

Major account manager

Recommend

CEO approval

Business Outlook

Pros

Great people made some real friends, shame the same cannot be said for the management.

Cons

If your face fits you will go far. If you work hard and your face doesn't fit they will manage you out eventually. One ASM has lost 6 team members in 18 months so that they could get graduates in!!!

2.0

Mar 5, 2014

Worring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Energetic, that is very driven company who have an eye for people who want to progress further, top mangers enjoy a good salary, bounces and benefits.

Cons

DHL lower management have abandon some of the companies core polices, opportunities for all have been arrogantly denied in favour of jobs for the boys and the need for higher work rate is putting people's lives at risk

1.0

Feb 26, 2014

Not the Best Place to Work.

Cis agent

Recommend

CEO approval

Business Outlook

Pros

Very intriguing work for those interested in International Shipping and the subsequent laws and regulations. I've worked with and around DHL Express since I was but a young man of sixteen years old while the company was located in Wilmington, Ohio (ILN) and then I followed DHL to CVG, Cincinnati-Northern Kentucky Airport. The energy the company presents is simply impressive, considering the massive restructuring that had taken place. I now find myself in Dayton, Ohio working in the venture with Borderlinx. A very unique step as opposed to the operations in the larger hubs I have been exposed to.

Cons

Management is just flat out awful. Gossiping is king, and results in many unjust terminations and walk-outs. The near constant expletives that pour from my Supervisor's mouth is simply unprofessional, and what makes it even harder to swallow is when the Supervisor berates me for muttering a foul word if I make a slight mistake and catch said mistake. They'll promise their employees the world but only deliver piece-meal results to their favorites. threats and intrigue remind me of some bizarre version of 'Game of Thrones' where nothing gets accomplished. I've even been told the wrong PPH to purposely try and get myself in trouble by this 'leadership'.

Viewing 3886 - 3888 of 4,095 Reviews

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