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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)
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John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Oct 4, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are good, the friendships are okay. Many good people have left after the lame salary decrease in January.

Cons

management at the top has no respect for this channel, the change in pay has hurt all employees. behind the scenes money games played with commissions/bonuses. not really a sales job as you have to do the job for billing, collections and lose most bigger sales to other divisions without compensation. No respect for the amount of work done. Our base pay was reduced by almost $10k without any input and in its place a commission structure that rewards the same few people over and over while the rest of us that are tenured employees struggle to make ends meet. The salary decrease really destroyed morale and continues to eat away everyday at the sales people who are treated like crap by upper management beyond the channel. No matter how much The Director tries to make condition better, he has no power as upper management treats him like crap too.

1.0
Sep 29, 2010
Recommend
CEO approval
Business Outlook

Pros

They paid us really well, gave us free cell phones and great bonuses. It was neat to work on projects with people all over the world.

Cons

They ended up laying off 80% of the Scottsdale IT Data Centre staff over a six month period when the company decided to pull out of the US Express (US to US location delivery) market, bowing out to UPS and Fedex. I can't imagine DHL Express Americas exists today in anywhere close to the presence they used to have.

3.0
Sep 16, 2010
Recommend
CEO approval
Business Outlook

Pros

DHL was a great place to work until the company restructured and laid off hundreds of employees both hourly and mgmt. They are now strictly an international shipping company.

Cons

Restructure was done with poor communication. Topline communication and public relations were good but internal customer communication was terrible.j

Viewing 4006 - 4008 of 4,094 Reviews

Glassdoor has 6,169 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.