Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "The culture and the people we work with are great" ((in 185 reviews)); "great international environment and people" ((in 171 reviews)); "Great colleagues and a big team to learn" ((in 110 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 105 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Jun 8, 2009

Lack of Leadership

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Great people, supportive atmosphere, good working environment. Strong local management.

Cons

Poor executive leadership. The U.S. is a revolving door for global managers climing the career ladder. Little commitment since they know they will be on the bigger and better things later. They rush projects without through evaluation, which usually ends in disaster.

5.0

Jun 1, 2009

DHL is a great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company values its employees in regards to salary as well as benefits. It is very much a community environment with plenty of activities and get togethers.

Cons

This company did employ some people that were totally useless. These people really hurt the company's bottom line, which is why only a small portion of the company is still in the US.

2.0

Apr 15, 2009

Rank and file knows pick up/delivery, middle mgt. ran it in the ground wi.th ground freight

Courier

Recommend

CEO approval

Business Outlook

Pros

Very unfair with updates about the company. Cut thousands without notice of layoff. Decent pay for industry. However, DHL restructure will cut pay in half

Cons

In the last 8 months DHL gave away business causing thousands of layoffs which were a result of all but top 30 employees,put out of work. In a time when its competors gain business and revenue. The training is the worst. (two minutes brief training, then you're on your own). Not the best way to restructure a company. Reminds me of our banking system. No concern for hundreds of thousands families. They portait good faith but have none. Great disappoint when they bought out Airborne Express and the U.S. company into the ground

Viewing 4036 - 4038 of 4,093 Reviews

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