Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "The culture and the people we work with are great" ((in 185 reviews)); "great international environment and people" ((in 171 reviews)); "Great colleagues and a big team to learn" ((in 110 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 105 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Jan 11, 2009

DHL downsizing and loaying off 15 yr and less employess in the NY area

International service agent

Recommend

CEO approval

Business Outlook

Pros

If you are young the union will banifits you. You will get paid pay you full pension after 20 yrs full pension with medical after 25 yrs

Cons

Lay off now, by seniority. Mananement still has comtrol of placing people in there current jobs even though this should be done by seniority during bid time

4.0

Jan 9, 2009

Senior Managment really fouled this up

Project manager

Recommend

CEO approval

Business Outlook

Pros

DHL Express has a great benefits package and at my level has a management bonus plan that really is a good incentive. Work / Life is not a problem for me - I do really like my job, and my mangement is supportive of my needs balanced against some travel and other work related needs - basically, I give my all to work and then on other occasions I step away.

Cons

The really senior upper managment in FL and in Bonn really did a poor job managing the US expansion and never changed course even when 2 or 3 years of doing the same thing didn' t have the desired results.

1.0

Jan 8, 2009

DHL has been ran right into the ground.

independent contractor (courier)

Recommend

CEO approval

Business Outlook

Pros

It is a nationally recognized company. When you tell people that you are employed there, you don't get asked "where's that?"

Cons

I work for an independent contractor at DHL. The way that they treated our contractor was just sickening. I am not sure if it was secretive, or just disorganization, but as a whole, DHL was an awful company to do business with. Our IC did their best to keep drivers informed, but they really did not have too much to work with. The policies are forever changing, and they get upset with couriers when they make mistakes. How could we keep up, when we were not told half of the time what we were in fact supposed to be doing? They make so many promises to customers, that are totally unrealistic. It is easy to say stuff when you are behind a desk making way more than those of us out there actually earning the money for the company. When it was Airborne Express, I enjoyed the working experience much better. All of the direct employees at DHL have very low morale and it is amazing that they stay here.

Viewing 4048 - 4050 of 4,093 Reviews

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