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      DHL Express

      Part of DHL

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      DHL Express Customer Service Representative CSR reviews

      4.2

      98% would recommend to a friend

      (14 total reviews)
      avatar

      John Pearson

      100% approve of CEO

      92% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      14 reviews
      2.0
      Jul 17, 2024

      Lack of Management Support

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      every now and then potluck; Some of the leads were supportive

      Cons

      not after the quality of service but wants to end the conversation the soonest. even if it means customer will callback to know where the parcel is. Not efficient in managing the concern.

      Viewing 4 - 6 of 14 Reviews
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      DHL Express reviewsDHL Express Customer Service Representative (CSR) reviews

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