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      DHL Global Forwarding, Freight

      Part of DHL

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      DHL Global Forwarding, Freight reviews

      3.8

      72% would recommend to a friend

      (2,084 total reviews)
      avatar

      Tim Scharwath

      82% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL Global Forwarding, Freight has an employee rating of 3.8 out of 5 stars, based on 2,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Global Forwarding, Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Apr 21, 2026

      Strong global network but complex processes and pressure

      Expert global operations - humanitarian logistics
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong Global Network Presence in 190+ countries Excellent coverage for Air Freight, Ocean Freight, Road & Rail Strong partnerships with airlines, shipping lines, and customs authorities Ideal for complex multi‑country supply chains 2. Diverse Industry Expertise Proven capability in: Healthcare & Pharma Automotive Engineering & Manufacturing Humanitarian & Project Cargo Specialized handling for dangerous goods, temperature‑controlled cargo, and oversized shipments 3. Compliance & Risk Management Strong focus on: Trade compliance Customs regulations Security standards (IATA, IMO, AEO, etc.) Reduces legal and operational risk for customers 4. Digital Freight Solutions Tools for: Shipment visibility Electronic documentation Data‑driven decision making Continuous digital transformation initiatives 5. Trusted Brand & Customer Confidence DHL brand = reliability, transparency, and professionalism High trust among MNCs, governments, and NGOs

      Cons

      1. Process Complexity Multiple approvals and strict SOPs Can slow response time for: Spot quotes Urgent exceptions Non‑standard shipments 2. Workload & Pressure High expectations during: Peak seasons Market disruptions Crisis or humanitarian movements Risk of employee burnout

      Viewing 7 - 9 of 2,084 Reviews
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      ReviewsDHL Global Forwarding, Freight reviews

      Glassdoor has 3,001 DHL Global Forwarding, Freight reviews submitted anonymously by DHL Global Forwarding, Freight employees. Read employee reviews and ratings on Glassdoor to decide if DHL Global Forwarding, Freight is right for you.