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DHL Global Forwarding, Freight

Part of DHL

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DHL Global Forwarding, Freight reviews

3.8

73% would recommend to a friend

(2,087 total reviews)
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Tim Scharwath

82% approve of CEO

61% positive business outlook

DHL Global Forwarding, Freight has an employee rating of 3.8 out of 5 stars, based on 2,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Global Forwarding, Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 27, 2008
Recommend
CEO approval
Business Outlook

Pros

DHL is a very attractive company to work for. Compensation and benefits meet or exceed the competition, and as the world's largest logistics company they have many opportunities throughout the world. Truly the best reasons to work at DHL are the career opportunities, compensation/benefits, and opportunity for professional growth through their internal training and quality initiatives. For example, by participating in the First Choice program you will be able to take that knowledge of how to properly treat your customers (and the DMAIC-LEAN processes as well) and apply that to any business that you may work for in the future.

Cons

There are a lot of "legacy" employees that are not in tune with the new trends in logistics in management. There is also the other side to the equation as well, supervisors/managers may know a lot about what they do but they have absolutely no leadership/people skills and cannot translate their knowledge in a mutually beneficial way to their employees. This rings especially true at some of the larger offices where the employees have seen many different name changes (From AEI, to Danzas AEI Air and Ocean, to DHL Danzas Air and Ocean, to DHL Global Forwarding...).

3.0
Jul 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Good strategic direction. Decent amount of e learning and webinars for self development. Stable company in uncertain times throughout history. Good place to learn and be exposed to freight forwarding business.

Cons

Salary way below market rate (15% to 30% lower) , even for a fresh university graduate. Operational teams do not full ownership of their processes. Few and weak cross functional team collaboration. Old fashion, toxic workaholic mentality where high performers are doing 2 to 4 people's roles in hopes to get recognized and rewarded but in reality, they are not. Poor work life balance with a minimum of 2 hours OT required everyday, even Saturdays and Sundays. Management focused more on results and not team's personal and career development.

2.0
Feb 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Family Oriented environment- depends on the department, friendly, easy to get along coworkers. Vacations, 401k, some flexibility depending on who you report to.

Cons

Pay is average compared to other forwarders. This place is KPI driven, unless you are a robot and want to get health issues, this place is not for you. Work balance deemed impossible, The good ones always leave, management doesn't see that some people want to grow and by the time they realize that, the person leaves for another job either with better pay and position. The good workers get more work load than the lazy or average workers.

Viewing 13 - 15 of 2,087 Reviews

Glassdoor has 3,004 DHL Global Forwarding, Freight reviews submitted anonymously by DHL Global Forwarding, Freight employees. Read employee reviews and ratings on Glassdoor to decide if DHL Global Forwarding, Freight is right for you.