DHL reviews

3.8

72% would recommend to a friend

(3,344 total reviews)
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Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Worldwide demand for the new technology

Cons

Flexibility timing and the ability to use the right tools

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DHL Response
1w
Hello, Thank you for taking the time to share your experience with us. We're pleased to read that you valued being part of a global organization and recognized the opportunities that come with operating in an international environment. We also appreciate your honest feedback regarding flexibility and access to the right tools. We understand how important these factors are in helping employees perform at their best while maintaining a healthy work-life balance. Thank you again for your comments and for your contributions during your time with us. We wish you every success in your future career. Kind regards, Your DHL Team
1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Some colleagues were genuinely pleasant to work with, and there were moments where team camaraderie made difficult days more manageable.

Cons

After more than five years, I left with serious concerns about how this organisation is run. Pay was consistently low, particularly for newer staff, whilst management salaries were significantly higher. More troublingly, there were clear instances of women being paid less than male colleagues performing the same role. Work-life balance was poor. There was an unspoken but clear expectation that employees would continue working after their shift ended. Management was, frankly, one of the biggest issues. Competence in basic people management was lacking, and nepotism was widespread. Family members of the Executive team were hired without any due process, and in some cases spouses worked within the same teams, managing one another. Unless you're a pilot or an engineer, no-one will care about you. I turned up to a shift without any water available on-site and no communication was sent regarding this. There was no meaningful training, no structured development programme, and no support for employees looking to grow either within their role or across the organisation. Promotions and role changes frequently bypassed any fair or transparent process, with positions appearing to be handed out rather than properly recruited for. Overall, the company is underpinned by a culture of intimidation and toxicity that starts at the top and filters down. Bullying, whether overt or through passive management tactics, was a consistent feature of the working environment, and it went unchallenged. No employee should have to tolerate that, and prospective candidates deserve to know what they are walking into.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Family Like Culture - Support Provided (as long as you can blend in with the culture) - Exposure to various skills ~ Flexibility to gain exposure to various other prospects e.g event management - Platform given to learn & grow

Cons

- No balance between academics and events - Direction not purposeful (can have sudden changes and sometimes the changes do not take into the account on the adaptability of both the students and the teachers. - Approach and culture can be a bit of a problem for most Singaporean unless you can blend in - Overall depends on your nature. If you are someone who’s outgoing then this place suits you (if not please avoid as you might not be able to understand a lot of the company culture and fitting in will be an issue which can take a toll on your health and mental wellbeing) - heavy on work politics ~ teaches you a lot of work arounds and survivor skills if you can survive here I am sure you can survive other toxic companies

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DHL Response
2w
Hello, Thanks for getting in touch and sharing your thoughts with us. It’s great to read that the family-like atmosphere stood out to you. Creating a supportive environment where people feel comfortable and can learn from each other is very important to us. We’re also glad that you enjoyed the chance to build different skills and explore new things. Having the flexibility to grow and try out new approaches is something we actively encourage and is something many of our colleagues really enjoy. At the same time, we also acknowledge your concerns. Your point about sudden changes and their impact on both teachers and students is important. Adaptability is key in our environment, but it should never come at the cost of clarity or well-being. Also, your observation about the work environment. We understand that not every setting suits everyone, and a fast-paced, highly interactive culture can feel overwhelming at times. That is something we continue to reflect on, especially when it comes to creating a more inclusive experience for different working styles and personalities. Thank you as well for your open advice to management. Even when progress may not always be immediately visible, feedback like yours helps drive ongoing improvements. We wish you all the very best for your next chapter. Warm regards, Your DHL Team
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Glassdoor has 6,452 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.