DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team culture, team lead very helpful. People are very helpful here.

Cons

Minimum salary. Need to justify if I want OT. KPI hard to achieve to get the incentive. No 13th bonus. Workload a lot.

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DHL Response
5mo
Dear colleague, Thank you very much for taking the time to share your thoughts after working 1.5 years with us. We’re thrilled to read that you value the positive team culture and the support of your colleagues. A respectful, helpful, and fair working atmosphere truly contributes to a harmonious day-to-day experience, and we’re glad this has been part of your journey. We also hear your concerns about salary levels. Please be assured that our compensation is determined based on market and industry benchmarks. In addition, we constantly explore new ways to complement salaries through locally defined benefits and merit-based rewards. We will continue reviewing our compensation plans to ensure fairness and competitiveness across all levels of our organization. We understand that KPIs can create a challenging work environment. We are actively working on simplifying KPI structures so that targets become clearer and easier to track throughout the month, not just at the end. If you would like to share more specific feedback, we encourage you to reach out to your manager or your HR department for a deeper conversation. We truly value your contributions and remain committed to making our company a better place for everyone. Thank you again for your open feedback. We’re glad you’re part of the team. Your DHL Team
3.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Excellent Positive Great Welcoming

Cons

Needs a little bit of improvement which isn't that bad for now

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DHL Response
5mo
Dear colleague, Thank you for your positive review. We are pleased that you perceive us positively on so many points. There are always topics on which we can improve. Therefore, we would be very happy to get to know your ideas and suggestions. Please contact your manager or local HR department in a confidential conversation. Your feedback helps us to continuously improve. Thank you again for your hard work in Luton. We wish you continued good experiences and success! Warm greetings, Your DHL Team
3.0
Jan 8, 2026

Good dispatchers

Recommend
CEO approval
Business Outlook

Pros

Good work environment with easy routes

Cons

Touch freight deliveries, small lots

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DHL Response
5mo
Hello, Thank you for sharing your experience with us. We are pleased to read that you enjoyed the work environment and found the routes easy to navigate. Our dispatch teams take pride in planning predictable runs so that drivers can focus on the road without unexpected surprises. We understand your concerns regarding touch-freight deliveries and the tightness of lot spaces. There is always room for improvement, and we will forward your feedback to the appropriate individuals. Your insights help us improve every day. We appreciate your time with us and wish you the best on your next road ahead. All the best, Your DHL Team
Viewing 451 - 453 of 3,348 Reviews

Glassdoor has 6,458 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.