DHL reviews

3.8

73% would recommend to a friend

(3,338 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Feb 2, 2026

Working in DHL

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefit & incentive, good pay,

Cons

Fast pace, poor work life balance

avatar
DHL Response
4mo
Dear colleague, Thank you for being a part of our Big Yellow Family for over 10 years and for all of your efforts! It is great to read that you are pleased with the pay and benefits provided. The aim is always to offer employees attractive compensation packages within our possibilities. We are sorry to read about your concerns regarding the fast pace and poor work-life balance. We strive to maintain a balance between efficiency and employee well-being. We encourage open communication between team members and management to address workload concerns and ensure a healthy work-life balance. With your support, the good work will continue. Thank you for being part of the big yellow family. Your DHL Team
4.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work. Good people

Cons

Long hours. Not good work life balance

avatar
DHL Response
4mo
Hello, We are very thankful for your 4-star rating! We are pleased that you perceive us as a good place to work with good people. A good working atmosphere and colleagues who treat each other fairly contribute to a harmonious working day. However, we also acknowledge your concerns regarding long hours. We understand that this can be demanding and impact work-life balance. We strive to create a work environment that promotes a healthy work-life balance for our employees. We encourage open communication between team members and management to address workload concerns and ensure a healthy work-life balance. We wish you the very best for your future. Kind regards, Your DHL Team
3.0
Jan 28, 2026

Tense working culture

Recommend
CEO approval
Business Outlook

Pros

Good platform for learning. Multiple job/learning opportunities.

Cons

Tense culture, where people finger point and not wanting to put in actual work. But when a project goes well, all birds flock to get the credit.

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DHL Response
4mo
Dear colleague, Thank you for sharing your feedback and for being with us for more than three years. We’re glad that you value the learning opportunities. We work continuously to offer our employees development opportunities. In our opinion, this is important. At the same time, we’re sorry to read about your concerns regarding the tense culture and the finger pointing you’ve experienced. A collaborative and supportive environment is very important to us. We would like to evaluate your experiences more closely with you to avoid similar negative experiences in the future. Please feel free to reach out to your local HR team to share your insights. Thank you for taking the time to share your experience. Your feedback is important, and we appreciate your continued commitment to the team. Best wishes to Singapore. Your DHL Team
Viewing 46 - 48 of 3,338 Reviews

Glassdoor has 6,439 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.