DHL reviews

3.8

73% would recommend to a friend

(3,338 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

People stay longer as an employee

Cons

Salary adjustments are not par with industry

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DHL Response
4mo
Dear colleague, Thank you for your review and for the high ratings. We are pleased to read that you appreciate the multi‑cultural environment. We also value your honest feedback regarding salary adjustments. Please be aware that our compensation is offered based on market and industry-specific ranges. Moreover, we are always looking for new ways to complement the salaries offered to employees, such as locally defined benefits and rewards based on merit. We will keep reviewing our compensation plans to ensure fairness at all levels within our organization. Thank you for your dedication to our team. We truly value your contributions to our success. Best wishes to Cyberjaya. Your DHL Team
2.0
Jan 26, 2026

No Work life balance

Recommend
CEO approval
Business Outlook

Pros

Having bonus and incentive every month

Cons

No work life balance , lack of manpower & backup, manual work , political environment & senior not willing to guide

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DHL Response
3mo
Dear colleague, Thank you for sharing your feedback with us. It’s great to read that you appreciate the monthly bonus and incentives. At the same time, we fully understand the concerns you raised. A lack of work–life balance, insufficient manpower or backup, and too many manual processes can make the workload heavier than it should be. Improving working conditions, planning, and overall efficiency remains a priority for us. We also appreciate your point about the need for proper guidance for new employees. Everyone deserves clear onboarding, structured training, and supportive colleagues. This is an area where we know we can continue to improve. There are always topics we can work on, and your input helps us move in the right direction. We encourage you to share your ideas directly with your supervisor, manager, or HR department. Your feedback helps us to continuously improve. Thank you for your ongoing efforts and dedication to us. Best regards, Your DHL Team
5.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

good with growth potential .

Cons

work life balance is a bit off

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DHL Response
4mo
Hello, Thank you for your review and high ratings. We are happy that you recognized good growth opportunities during your time with us. We also appreciate your feedback regarding work-life balance being a bit off. We strive to create a work environment that promotes a healthy work-life balance for our employees. We encourage open communication between team members and management to address workload concerns and ensure a healthy work-life balance. Wishing you all the best in your next steps, and thanks again for your contribution! Warm regards, Your DHL Team
Viewing 52 - 54 of 3,338 Reviews

Glassdoor has 6,439 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.