DHL reviews

3.8

72% would recommend to a friend

(3,351 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Mar 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Calm place to work, good processes

Cons

A lot of work to do

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DHL Response
1y
Dear colleague, Thank you for being a part of our Big Yellow Family and for all of your efforts! DHL is a people-oriented company, both in terms of customers and employees. We take great pride in this, especially given how many lives we touch daily. Please keep in mind that you are welcome to bring all of your comments directly to your senior management on-site, along with any other improvement suggestions or advice-we believe they will be delighted to hear you out and see what can be done. We wish you all the best. Your DHL Team
3.0
Mar 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good colleagues and supportive environment

Cons

Micromanage, too many restriction on agent

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DHL Response
1y
Dear Colleague, Thank you for sharing your positive review of our company. We appreciate your kind words! Regarding your comments about our micromanagement, we encourage our employees to share their reasoned comments with their direct reports. With direct, open, and honest communication, we can make sustainable changes. Nevertheless, thank you for all your hard work and effort so far. You make a difference by connecting people and improving lives! Best wishes to Petaling Jaya. Your DHL Team
5.0
Mar 6, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

The colleagues and work environment are wonderful.

Cons

Management is in disarray with changes to the DevOps module.

avatar
DHL Response
1y
Dear colleague, Thank you for being part of our Big Yellow Family and for all your hard work! DHL is a people-centric company, both regarding its customers and its employees. We take great pride in this, especially because of how many lives we touch daily. Please note that you are more than welcome to bring this directly to your senior management on-site, with any other improvement suggestions or advice - we firmly believe that they will be pleased to hear you out and see what can be done. We wish you all the best. Your DHL Team
Viewing 628 - 630 of 3,351 Reviews

Glassdoor has 6,464 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.