DHL reviews

3.8

72% would recommend to a friend

(3,352 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Feb 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and interesting job

Cons

Early mornings and late finishes

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DHL Response
1y
Dear colleague, Thank you for sharing your experience as a Turnaround Coordinator in Manchester! We are glad that you find the job interesting and that you are satisfied with the pay. Your role is essential in keeping operations running smoothly, and we truly appreciate your dedication. We also understand that early mornings and late finishes can be challenging, and we recognize the effort you put into your work. We are always looking for ways to improve work-life balance and make schedules as manageable as possible. Your feedback is valuable to us, and we’re happy to have you on the team. If there’s anything we can do to support you further, don’t hesitate to reach out to your manager. Thanks again for being a part of DHL Group! Your DHL Team
4.0
Feb 13, 2025

Good experience

Recommend
CEO approval
Business Outlook

Pros

Flexibility, Good wage and other facilities

Cons

Irrelevant German restrictions Irrelevant or unnecessary selection criteria

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DHL Response
1y
Hello, We are thrilled about your positive experience as a Package Sorter in Cologne! It’s great to know that you appreciated the flexibility, wages, and facilities we provide. Your feedback about the selection criteria and the need for clearer communication regarding applicant motivations is invaluable. We recognize that there’s always room for improvement, and we will certainly follow up on your advice to enhance our processes. Your contributions during your time with us are greatly appreciated, and we wish you all the best in your future endeavors. Your DHL Team
5.0
Feb 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, flexible working hour

Cons

Flexible working hour, demanding customer, change of management

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DHL Response
1y
Dear colleague, We are proud to have dedicated professionals like you who have grown with DHL Group for over 6 years. Your long-term commitment speaks volumes about the opportunities we strive to create for our people. It is rewarding that our competitive compensation and flexible working arrangements have contributed positively to your experience. We recognize that the same flexibility, along with managing demanding customers and organizational changes, can present challenges. As a global logistics leader, we continue to evolve, and your resilience in adapting to these changes is commendable. Your insights help us understand both our strengths and areas where we can enhance support for our teams. Keep driving excellence in Jakarta, you're an integral part of DHL's success story. Your DHL Team
Viewing 652 - 654 of 3,352 Reviews

Glassdoor has 6,468 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.