DHL reviews

3.8

72% would recommend to a friend

(3,352 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people (mostly) Opportunities Some good initiatives Charitable foundation

Cons

Not all sites as good as others - I'm at my third site and loved the first two but most recent site looks beautiful and is well equipped but has an awful culture - I've seen people from previous sites I thought were confident and bulletproof leave through mental health and I have felt personally negative effects. I should stress though that this is NOT all sites and I returned to DHL based on my previous good experiences with them. Pay low where they can - better pay on some customer sites where they need to compete with the pay of the customer to stop employees defecting Tight with tech - hard to do jobs efficiently and can make you feel undervalued Awful payroll - had major issues with pay at more than one site

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DHL Response
1y
Dear colleague, Thank you for your review and the insights you shared with us and others on Glassdoor. We are happy to read you are pleased with the great colleagues, opportunities, initiatives, and charitable foundation. We appreciate your honest feedback about the different experiences per site, tight with tech and the management. A good working atmosphere and colleagues who treat each other fairly contribute to a harmonious working day. As a company, we would like to promote this in the best possible way. We are working intensively on these topics to increase employee satisfaction. Nevertheless, thank you for all your hard work and effort while working with us - we sincerely appreciate it. Best wishes, Your DHL Team
3.0
Feb 1, 2025

not bad

Recommend
CEO approval
Business Outlook

Pros

work in good environment nice colleague's

Cons

-sometimes you have to handle a lot of heavy parcel's

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DHL Response
1y
Dear colleague, Thank you for sharing your experience! We're glad you enjoy the work environment and have great colleagues around you. Teamwork is a big part of what makes DHL Group a great workplace. We understand that handling heavy parcels can be challenging, and we strive to improve working conditions to make tasks as manageable as possible. Your feedback is valuable, and we appreciate your hard work and dedication. If you ever have any suggestions on how we can enhance the experience, feel free to share them with your manager or HR Team. Thanks for being part of the team! Your Deutsche Post and DHL Team
5.0
Jan 29, 2025

Good place to work

Recommend
CEO approval
Business Outlook

Pros

great environment Good ppl Work life balance

Cons

Nothing much The office is quite far

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DHL Response
1y
Hello, How nice to receive the full score from you. We enjoyed reading your feedback. We are very happy that you enjoyed your time with DHL and that you spent your time with great convenience and nice people in Bangkok. We wish you all the best for your future professional career and personal life. Warm regards, Your DHL Team
Viewing 658 - 660 of 3,352 Reviews

Glassdoor has 6,468 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.