DHL reviews

3.8

73% would recommend to a friend

(3,342 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,342 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Oct 21, 2024

I am not recommending this place

Recommend
CEO approval
Business Outlook

Pros

- Diversity (gender, culture, age) - Interesting product - Hybrid model of working

Cons

My 3-month experience wasn't great primarily due to issues within the product team and poor management. - Too much politics. - Lack of transparency. - Poor communication (feedback was given behind my back so I missed the chance to hear and improve. I just heard them when by the end of the last working day) - Company cutting costs on everything Interestingly, your referral could end up filling your position—this is just how the company operates, and it happened to me.

avatar
DHL Response
1y
Hello, Thank you for sharing your feedback with us. We take your comments seriously and appreciate your honesty in highlighting areas that need improvement. We value diversity and strive to create an inclusive environment for all employees. We also appreciate your recognition of the flexibility of our hybrid working model. However, we regret that you encountered issues within your team and experienced poor management. We understand the importance of open communication, transparency, and providing timely feedback for personal and professional growth. Your feedback regarding politics, lack of transparency, poor communication, and cost-cutting measures will be taken into consideration as we work towards enhancing our processes and fostering a better work environment. Thank you for sharing your perspective, and we wish you the best in your future endeavors. Best regards, Your DHL Team
4.0
Oct 8, 2024

Good company

Recommend
CEO approval
Business Outlook

Pros

New Technologies Flexible work time Leave policies Opportunity for Growth No / Less Layoffs

Cons

Process Clear Scopes Clear Communication

avatar
DHL Response
1y
Dear colleague, Your 4-star rating is a push of motivation today! That is a clear sign that we are on the right track to be the best place to work for you, but there are some areas where we can still improve! We are happy you enjoy working for DHL and that you appreciate the new technologies, flexible work time, leave policies, and opportunities for growth. It's also great to know that our efforts to maintain job security are recognized. We also appreciate your feedback on the areas where we can improve, like clearer processes and communication. We're always working to make things better, so your insights are super helpful. We can only improve with the input of our employees. Your ideas are very welcome. Please share your ideas with your manager, supervisor, or HR department. Thank you for your effort and for being part of our big DHL family. Your DHL Team
1.0
Sep 23, 2024

Shady company with bad culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing is a pro. They discard employees like trash and don't care about anyone.

Cons

Everything. Pay is terrible for work load. They play favorites and will ice you out whenever they feel like it. Very toxic and childish. Bunch of grown men acting like tween girls. Too many cliques and no respect for hard working people. They don't care if you'll end up homeless as a result of their wreckless practices. Shady company that does dirty stuff.

Viewing 160 - 162 of 3,342 Reviews

Glassdoor has 6,444 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.