Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      DHL

      Engaged Employer

      DHL reviews

      3.8

      73% would recommend to a friend

      (3,342 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      64% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,342 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jun 20, 2024

      Good job…depending on your supervisor

      Shipping clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay/benefits. It’s fine if you can deal with lifting heavy boxes, repetitive motions, and it being hot in the summer/cold in the winter. Will definitely learn the ins and outs of the shipping process…great if you want to move up in the company as DHL offers many opportunities for growth and will always look to promote from within first. Go to work and do your job. Express interest in moving up and they are willing to work with you.

      Cons

      I didn’t realize when I accepted this role but Clerks are still expected to be material handlers as well…they post this role as ‘administrative’ which it is, but the work is NOT 100% administrative/office. You MAY be pulled to the warehouse floor…How often you’re working on the floor varies by site AND by supervisor (for example: my supervisor put me on the floor as a material handler majority of my shifts, while other supervisors didn’t require their clerks to double as material handlers at all. Those clerks only went to the floor to ensure orders were ready to ship or to do research…as is the clerks job). So you’re supervisors dictate what type of work you’ll be doing day-to-day, and can change your job duties as they see fit. This isn’t a huge con if you are used to material handling in any capacity…but if you read the current Shipping Clerk job description (as of 2024) and are under the impression that this is mostly an administrative job, it may or may not be…it all depends on how your DIRECT supervisor feels…

      avatar
      DHL Response
      1y
      Hello, Thank you for sharing your feedback about your experience with our company. We truly appreciate your honest review and value your input. We’re thrilled to read that you found our pay and benefits decent and that you see opportunities for growth within our company. It’s our mission to provide competitive compensation and foster a supportive environment where employees can thrive and develop their careers. We understand your concerns regarding the expectation for clerks to handle materials and the variability in job duties depending on the supervisor. While our clerks have administrative responsibilities, there are times when they may need to assist on the warehouse floor. Your feedback is invaluable, and we will forward it to the responsible persons so they can review and refine our job descriptions to ensure they accurately reflect the role's responsibilities. Clear communication and consistent expectations across all our sites and supervisors are priorities for us. We acknowledge that variations in job duties can occur, and we are committed to improving consistency and clarity to enhance the overall employee experience. Thank you once again for sharing your thoughts and experiences. We wish you the very best in your future endeavors. Best wishes, Your DHL Team
      2.0
      Jun 19, 2024

      It's a warehouse job...

      Package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Pay, Easy Interview, Steady Hours

      Cons

      Overworked, Constant push from management to grind

      avatar
      DHL Response
      1y
      Hello, Thank you for taking the time to provide feedback on your experience working as a package handler in our warehouse in Grand Prairie. We are glad you appreciated the pay and that the interview process was easy for you. We strive to offer competitive compensation packages and streamline our hiring procedures to make them as smooth as possible. We understand your concern about feeling overworked and experiencing constant pressure from management. We take employee well-being seriously and aim to create a balanced work environment. Rest assured, we continuously assess workload distribution and strive to ensure that employees have reasonable workloads and are given the necessary support to perform their tasks effectively. We greatly appreciate your contributions to the big yellow force and wish you the best in your future endeavors. Your DHL Team
      2.0
      Jun 18, 2024

      Look elsewhere

      Delivery driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ok and ok and at times you want another job about 25% of the time

      Cons

      No liveable wage , No 401k

      avatar
      DHL Response
      1y
      Dear colleague, We are deeply disappointed to read your negative review about your experience in Albany. The fact that you desire to look for another job 25% of the time concerns us. DHLGroup wants to create a rewarding and sustainable work environment for all employees. You deserve to be appropriately compensated and have a path towards long-term financial security. We have work to do in this area. Please know that your voice has been heard loud and clear. We encourage you to have an open discussion with your manager and HR about your specific situation. DHL offers various programs for employee development, compensation reviews, and benefits enhancement that may provide solutions. You are a valued team member, and we don't want to lose dedicated individuals. Let's work together constructively to address these shortcomings. With your feedback, we can enact positive changes and get you to a place of satisfaction. Thank you for your courage in voicing these concerns. It will spur us to reexamine our policies and priorities for our delivery workforce. Your DHL Team
      Viewing 166 - 168 of 3,342 Reviews
      Related searches: DHL jobs | DHL salaries | DHL benefits | DHL interviews | DHL conversations
      ReviewsDHL reviews

      Glassdoor has 6,444 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.