DHL reviews

3.8

72% would recommend to a friend

(3,352 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jul 20, 2020

Great development opportunities, customer centric company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Focus on practical solutions, good continual improvement processes, efficient and people orientated.

Cons

Need to catch up with evolving technology and align strategy with needs of future leaders in logistics

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DHL Response
5y
Thank you very much for taking the time to rate us and leaving us a 5-star rating! We are pleased to read that you are so pleased to work for our company and appreciate the working conditions. We thank you for being on board with us for so long and are proud that you are so happy in your job :). We wish you all the best for your professional and private future!
4.0
Jul 16, 2020

Good

Recommend
CEO approval
Business Outlook

Pros

Strategy, people, culture, main board

Cons

Individual line managers, pay, unsocial hours

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DHL Response
5y
Thank you very much for the good reviews and the positive aspects you see in our company. We also thank you for your suggestion for improvement - it helps us to become better. Thank you for your years of hard work, we hope you will stay with us for quite some time. We wish you all the best for your professional and private future!
1.0
Jul 15, 2020
Recommend
CEO approval
Business Outlook

Pros

DHL in general is quite a good for its employees

Cons

Feedback about previous and current (MDM)management: Dishonest, base their actions often on instinct, not fair (but vague) while evaluating its employees, nor willing to support the evaluation with examples/evidence, spreading rumors about employees, not open for feedback, lack of burnout-awareness, lack of care for the employees, ignoring the employees requests for clarification on multiple instances, no equally divided career opportunities.

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DHL Response
5y
Thank you for taking the time to evaluate our company. We are very sorry that you are so unhappy in your department. We always try to offer our employees appreciative and good working conditions and will use your feedback to improve. Feel free to approach your management to initiate improvements yourself and become more satisfied at work. We thank you for your years of commitment and wish you all the best for your future!
Viewing 2686 - 2688 of 3,352 Reviews

Glassdoor has 6,468 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.