DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Aug 11, 2021

Good but no life

Recommend
CEO approval
Business Outlook

Pros

Good money, nice environment, pretty relaxing, a lot of schedules, nice HR, sometimes you can communicate with him

Cons

They think you don’t have an outside life, they give a lot of mandatory overtime, plus you’re shift is about 10 hrs or 12hrs and your overtime is 10 hrs

avatar
DHL Response
4y
Hello, Thank you for taking the time to leave us a review here on Glassdoor - we sincerely appreciate it. It is nice to see that your overall outlook on the company is positive and that you would recommend us as an employer. We are working hard to be an Employer of Choice and a Great Place to Work and reviews like your fuel our motivation to continue down this path. We are sorry to hear that your experience of the work-life balance was largely negative. Here at DHL we are fully aware how instrumental a good work-life balance is for employee satisfaction and we are continuously finding ways to improve upon that. Of course, there will always be moments where we will need "all hands on deck" to pull through a seasonal peak, but this should be exemptions rather than the norm. Thank you for all your hard work and effort while working for us as a Forklift Operator in Vandalia. We wish you all the best in your future endeavors, Your Employer Branding Team
1.0
Jul 28, 2021

Very Poor Place to work.

Recommend
CEO approval
Business Outlook

Pros

Pay is ok. Not really anything. Poor place to work.

Cons

Too many hours. Management lies and manipulates workers. No real organization. Click or small group mentality. No room for advancement. Poor equipment. No real leadership.

avatar
DHL Response
4y
Hello, Thank you for reviewing us. We are sorry to hear that you have found the management of our West Jefferson site to be so unsatisfactory. Here at DHL we are always looking to improve our management organization and the structure underlying it. As a global industry leader and forerunner in logistics, DHL firmly stands against manipulation and any kind of trickery towards its employees. We are continuously fostering a friendly environment with open communication that embraces constructive criticism and improvement suggestions. As for equipment at hand, any issues should be immediately reported to superiors. First and foremost the safety of our employees is very important, and hence the maintenance of equipment needs to be on a good level. Second, the efficiency should not suffer because of it. We thank you for having worked with us and wish you all the best in the future, Your Employer Branding Team
5.0
Jul 15, 2021

Global Customer Manager

Recommend
CEO approval
Business Outlook

Pros

Global Company High mobility and opportunity to move to different regions and divisions Ranked one of the best company to work for according to Forbes

Cons

Big Org Structure A lot of Politics

avatar
DHL Response
4y
Hello, Thank you very much for a stellar 5 star review! We are always happy to see positive feedback from our employees as it means that we are on the right track. Your recommendation of DHL as an employer is really great, as we are always looking to expand our big yellow family with quality people all around the world. We wish you a great day and send our best regards to Plantation, Your Employer Branding Team
Viewing 268 - 270 of 3,343 Reviews

Glassdoor has 6,447 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.