DHL reviews

3.8

72% would recommend to a friend

(3,349 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
May 9, 2020

Warehouse

Recommend
CEO approval
Business Outlook

Pros

benefits; mentally and physically challenging; pay above national average;

Cons

Short lunch break; Long hours; Not enough protective equipment; Micro-managing; Close watching.

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DHL Response
6y
Thank you very much for your opinion. We are pleased to read that you are happy to work in our company. Thank you for supporting our company for so long. We work continuously to offer our employees additional benefits. In our opinion, this is an important form of appreciation. Your suggestions for improvement help us to become better. All the best for your future!
3.0
May 5, 2020

Not what expected, hit or miss Management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll definitely get hours. Lots opportunities for machine experience and advancement in Supply Chain. I work for DHL Supply Chain whole COVID-19 is in full swing and our warehouse worked 80 hours a week sometimes 7 days a week. They hire from within way more often. Opportunities to move up and around if you're skilled enough.

Cons

Varies from warehouse to warehouse but management is lacking. Most supervisor and Managers protect each other and play obvious favorites. They also hire fresh out of college people who don't know what a barcode (LPN, SKU, UI) is. If you can't perform, you won't get a chance to drive other equipment. You have to prove you're a hard worker before you are allowed to operate other equipment. No pay raise for operating more skilled equipment. Everyone starts at a base rate, which is much lower than other supply chains and even tops out at a lower rate than other supply chain or logistics industries START employees.

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DHL Response
6y
Thank you for taking the time to evaluate our company in these busy times. It is important to us that the superiors in our teams always have an open ear for each of their employees in order to clarify possible problems in an individual, personal discussion. We very much regret that you are not satisfied with your management. Please talk to your HR Manager to find a solution to the injustice you perceive. All the best for your future and kind regards.
3.0
May 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Able to experience on-the-ground operations and was given opportunity to work on quite-complex ideas for product growth.

Cons

Salary increments are a joke. They even planned to peg bonuses to company performance for junior executives. Weak leadership that didn't want to change or improve.

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DHL Response
6y
Thank you for taking your time to evaluate our company. We are pleased to hear that you enjoyed your work tasks. Each employee should receive a remuneration that is tailored to his or her work. We are sorry that you felt your remuneration was unfair. Furthermore, we regret that you felt the leadership was weak. We are always looking to improve our management organisation. We wish you all the best for your professional and personal future!
Viewing 2743 - 2745 of 3,349 Reviews

Glassdoor has 6,462 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.