DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Mar 1, 2019

Warehouse operative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable payments, friendly staff and co-workers

Cons

Poor conditions, unsocial working hours,

3.0
Feb 28, 2019

Goodbye Service Desk

Recommend
CEO approval
Business Outlook

Pros

Great benefits, free hot drinks. New furniture, but no privacy now. Great multinational teams, very close to metro and shopping center. Interesting IT system, lots to learn, trainings on site or outside.

Cons

Constantly growing, yet they have fired several people in 2018. No help from HR to see if they can fit somewhere else, even they bring in new people every month, several open positions. 2nd level view Service Desk as trash, very hard to leave Service Desk to those teams. Nepotism at it highest, if you want something, get ready to suck up to everyone. One worked for free during parental leave to get a job. DHL IT Services opened in India, meaning jobs will slowly move away from Prague, if you don't have something special to offer, be ready to get fired. No warning or any meeting explaining what is going on that impacts people. Promises about people not getting fired due to these changes was not kept. Bonus system that is unfair and not updated for ages, you get compared with people who either has way more work and have to deliver KPI's to match. So some get bonus without lifting a finger while others have to work like crazy. New furniture makes you sit neck and neck, no table space and no privacy, as the old one offered. If you can ignore all these things, its a great place. But for Service Desk, prepare that its temporary.

Viewing 2848 - 2850 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.