Poor work culture. Everything seems disconnected and all process improvements are basics mindless data collection exercise without knowing the purpose and strategy. This is across the board. Everyone loves to hide behind “Bank Strategy”, “this is how bank works” and “this is not my job so I don’t want to hear about it”. For senior leaders coming in, it can be frustrating to not have any control over outcome of team’s efforts. There are too many seniors who have learnt the game and have no interest in helping the new joiners as they wait for their retirement with the bank. Despite of multinational claims, the local management acts like they have special rights to get company sponsored benefits. Most will balk at the idea of not getting a hotel / car of their choice eg, will need company resource to fix their network issues while they are on personal travel and would like their teams or relatively junior employees to stand outside their cabin for meetings they organised and seek permission to enter. What they do with their own team is not for me to say but it happens in this day and time itself is worth cringe. Most leaders do a lot of lip service when it comes to leadership while themselves not practising any of that at all IRL. They project themselves as new age leaders but in practice, they have god complex - normally found in leaders of many Indian organisations. Their ideas of how to treat their own team are old generations. While they will also people to take risk and make mistakes and learn from them, in private, they will do exact opposite if someone ends up making a mistake. Their lack of confidence to ask hard questions and demand action from global peers translates into extra pressure on local resources who have been forced to work in a matrix environment where two leaders can’t have an honest conversation with each other.
