Discover Customer Service Rrepresentative reviews

3.3

32% would recommend to a friend

(204 total reviews)
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Michael Shepherd

31% approve of CEO

28% positive business outlook

Customer Service Rrepresentative employees have rated Discover with 3.3 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most Customer Service Rrepresentative professionals have a good working experience there. Discover is rated in line with the average (within 1 standard deviation) by Customer Service Rrepresentative professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

204 reviews
4.0
Feb 17, 2022

Pretty Good

Recommend
CEO approval
Business Outlook

Pros

They let you pick up as much over time as you want and have options for different work schedules. As well as shift differential. In some areas they allow remote work. Decent training environment. They have perks for employees and strategically reward. They are making an attempt to create a work community for employees.

Cons

Did not have enough schedule flexibility for me. They also promote a different environment in the training then in the actual working environment. They promote team building in training then on the floor there isn't as much inclusion. Morning shift is busier than night. Although it was a remote position it did not allow for a good wok life balance, but this isn't really a Discover problem it is a society problem.

Viewing 109 - 111 of 204 Reviews

Glassdoor has 5,581 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.