Discover reviews

My work hours were 7AM to 7PM (no joke, and I was exempt). I always worked weekends and when I took PTO time. You are given a "crack berry" and expected to respond even when traveling world wide because they activate your international roaming to be in constant contact with you. Employees who have been working there for some time are treated sub-par when it came to pay compared to new employees. Very passive-aggressive environment. The culture is VERY bureaucratic. It seems like only employees who previously came from MBNA got promoted and moved up. If you want to succeed in this company, make sure you cater to the people who have the most influence with management, regardless of title. Get ready to be thrown under the bus when your manager makes a mistake. You get promoted based on how well you play your politics.

Big turnover rate! Discover Card hires a new group of people every week, because a group has left. Why? there's no consistence and management does not adhere to policy. There's a open door policy, but your business spreads like wildfire. They expect you to meet unrealistic metrics and have countless call listenings. While having meetings about how if you don't improve your job will be on the line. Career Opportunities; are open since there's in and out traffic, but prepare to get your nose dirty. All, I mean ALL!!! promotions are all pre-selected. Your performance makes up 30%, as for the 70% who's butt your kissing.