Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 735 reviews)); "Great culture and values!" ((in 423 reviews)); "Good work/life balance depending on team" ((in 410 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 346 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 271 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 213 reviews)); "Low salary and difficult to get promotion" ((in 94 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 44 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 42 reviews)); "Compensation is low compared with other company" ((in 29 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,180 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Discover has an employee rating of 4.0 out of 5 stars, based on 5,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Feb 23, 2022

Horrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Paid time off. Good Insurance Package.

Cons

A billion dollar company that could barely afford to invest in their staff. As a remote working agent, I was given an old/out-dated office setup that would malfunction everyday. The training process is long and unnecessary and the clientele is the absolute worst. Don't work here.

3.0

Feb 21, 2022

Slow pace and poor compensation

Senior devops engineer

Recommend

CEO approval

Business Outlook

Pros

The people that I worked with were friendly and helpful. Some groups do innovation days / sprints to allow you to try something new outside of your daily work.

Cons

Going through a cultural identity crisis. They are trying to become a tech company, rather than just a financial company, but the change process was slow and messy when I left. Some groups are in a better state than others. Compensation was also not competitive, and annual raises were insultingly low, even when identified as having "exceeds expectations" performance.

4.0

Feb 14, 2022

Lots of opportunities, but underpaid

Digital marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunities to move around and you learn so much from the different departments. Work life balance is great. No meeting Wednesday’s, and leadership continuously seeks feedback to improve culture.

Cons

To get a promotion, you will need to suck up to leadership. Otherwise, it all comes down to politics as to why you didn’t get paid more. It is rife with favoritism and it’s saddening. Pay people more for their hard work.

Viewing 433 - 435 of 5,180 Reviews

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Discover reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible

Slow pace and poor compensation

Lots of opportunities, but underpaid

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Jobs at Discover