Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 747 reviews)); "Great culture and values!" ((in 434 reviews)); "Good work/life balance depending on team" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 324 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 278 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 204 reviews)); "Low salary and difficult to get promotion" ((in 93 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 61 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 41 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,185 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Discover has an employee rating of 4.0 out of 5 stars, based on 5,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews

5.0

Oct 7, 2015

Amazing!!

Fraud prevention

Recommend

CEO approval

Business Outlook

Pros

I loved working there! They have great pay starting at $11 even with no experience. You get paid time off after 60 days. Direct deposit, 401k, so many great things at this company.

Cons

The only con I would say about this job is that sometimes the customers are not always the nicest but that comes with customer service jobs in general.

3.0

Oct 4, 2015

Good Company, Unpleasant Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits - PTO, 401k, medical, etc. Lots of opportunity to grow/advance. Tuition reimbursement options. Many schedule options.

Cons

Banking dept severely unorganized, very turn and burn. Hard to get back to credit card side once left for banking. Huge variance in pay between phone employees with similar tenure and experience levels. Slim/small raises for employees who deserve more.

4.0

Oct 2, 2015

Company great - certain pockets not so much

Senior associate it

Recommend

CEO approval

Business Outlook

Pros

Company culture is great - Executive management has a great attitude towards the future and does a great job communicating. Senior level management is getting better at this. Benefits are great - company values are great. Great lateral movement opportunities. Great work life balance promotion from executive level.

Cons

Middle and lower management are not strong leaders. IT training and certification investment in employees could be better. They don't spend as much on employee extras as other employers - ie - bonus', outings, ect. Salary is lower than other competitors. Some areas still function under the 'good-ole boys' club mentality. Not a great balance of females in the IT department - too many men.

Viewing 4432 - 4434 of 5,185 Reviews

Top companies for "Compensation and Benefits" near you

HSBC

3.7★Compensation & Benefits

Tinkoff Credit Systems Bank

4.1★Compensation & Benefits

Bank of America

3.7★Compensation & Benefits

Sberbank

4.2★Compensation & Benefits

Discover

Discover reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Amazing!!

Good Company, Unpleasant Job

Company great - certain pockets not so much

Top companies for "Compensation and Benefits" near you

Discover reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Discover reviews FAQs