Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 756 reviews)); "Culture was great and very friendly" ((in 430 reviews)); "Good work/life balance depending on team" ((in 424 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 332 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 273 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 208 reviews)); "Low salary and difficult to get promotion" ((in 101 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 61 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 46 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,183 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Aug 5, 2015

Project Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance is amazing

Cons

Very political, sometimes moving up can be a challenge

1.0

Aug 4, 2015

it WAS a good place to work untill!! they Fired the Boss then every week it was your getting fired on mondy!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

work at home opportunity, when I was in the BT team it was a good opportunity.

Cons

they treat you like crap, they have weekly meetings in management on who they can fire and how they can fire that person, even when you are doing great. even when you are at a 96% or higher and meeting ALL the requirements and you have been on the same coaching plan a for 7 months straight because you supervisor says you are doing great. NO opportunity's for growth, unless someone dies or gets fired. IT was a running joke to see who would be fired next we ALL knew we would be fired. it was HELLL working there! I would recommend looking for OTHETR options if at ALLL possible it is the DEAVL.... You will loose your heart sole and mind...

2.0

Aug 4, 2015

Discover card

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great training and has a gym

Cons

No growth opportunity or development and non competitive pay

Viewing 4489 - 4491 of 5,183 Reviews

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