Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 714 reviews)); "Great culture and values!" ((in 426 reviews)); "Good work/life balance depending on team" ((in 413 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 327 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 271 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 100 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 63 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "No bonuses and no merit increase over 3%." ((in 25 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Feb 17, 2014

Discover is the perfect employer

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great training and professional development. Discover really knows how to take care of both their customers and employees. I felt valued even during the interview process.

Cons

They are not in my current location. The only reason I had to leave the company is because I had to move away from Salt Lake City.

5.0

Feb 13, 2014

I have worked here for almost 3 years and it is a great company to work for who truly cares about their employees.

Senior associate programming

Recommend

CEO approval

Business Outlook

Pros

- Best vacation benefits I have found ( 25 days starting ) - 5 carry over each year - Very intelligent, nice, friendly people and everyone is very helpful - If you work in Business Technology you have the opportunity to work from home on most teams ( I work from home all but once a week).

Cons

- I have heard that the maternity leave policy is not that great - Besides that, I can't really think of anything

1.0

Feb 13, 2014

Poor

Senior customer service specialist

Recommend

CEO approval

Business Outlook

Pros

It is a place where you can say you go to work. It is a very well known company.

Cons

even though I did very well this is not a place that I would recommend. It is a factory environment that looks like a professional business but feels like a prison. For all the computers and technology, it is hard to see how so much money could go to waste. What Discover does is spy on it's card members. We can in an instant see everything about them. Management is chosen for it's suspicious nature and ability to avoid any kind of responsibility. I would liken Discover to a hen house. There is a very visible pecking order.

Viewing 4834 - 4836 of 5,179 Reviews

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