Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 725 reviews)); "Great culture and values!" ((in 426 reviews)); "work life balance is good" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 335 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 271 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 96 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 61 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 48 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 44 reviews)); "High Expectations with no room for error and low compensation" ((in 26 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,174 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Feb 10, 2013

Good Company Horrible Opportunity

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Discover is a good company. The staff overall seems to be very professional and qualified. However what matters is what group you're in and whom you'll be interacting with most of the time. Nice campus. Diverse staff.

Cons

Poor group culture. Inexperienced micromanager. Inefficient process with resistance to change. Lack of work/ life balance. Very hierarchical culture. Poor compensation - Definitely negotiate any offer from the start or you'll be stuck. Be sure you understand the group culture before accepting an offer because it may be drastically different from whats advertised by HR and the company website

1.0

Feb 8, 2013

Discover = dead end

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

Ability to work from home

Cons

No room for growth Money is terrible 8 percent raise if you accept management position

3.0

Feb 3, 2013

More Customer Selling Than Customer Service

Associate

Recommend

CEO approval

Business Outlook

Pros

modern office in scenic surroundings, onsite cafeteria, fitness center, professional training and mentoring

Cons

Overemphasis on sales when customers call about a question or problem with their account. Management requires us to sell something on every call, even if it's just the idea of using a credit card more often. In our training, we are told to ask the customer personal questions nobody should ask a stranger just to make a sale.

Viewing 4939 - 4941 of 5,174 Reviews

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Jobs at Discover