Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 727 reviews)); "Great culture and values!" ((in 427 reviews)); "Work life balance is good in certain teams/groups" ((in 426 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 341 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 261 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 202 reviews)); "Low salary and difficult to get promotion" ((in 93 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "Senior Management are arrogant and beaureacratic." ((in 21 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Apr 16, 2014

Fantastic place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, on-site perks, coworkers, location, intellectual challenges, strong recognition programs

Cons

Review process can allow some employees to underperform

4.0

Apr 13, 2014

Loved the Company

Shiv agent

Recommend

CEO approval

Business Outlook

Pros

Great supportive management. If you need any help someone is always there for you. Great benefits. Great co-workers.

Cons

VERY high call volume coming in, one day I took about 250 calls. My schedule was horrible and I couldn't put in for a new schedule. When I first got hired I was told I would have rotating weekends off, that wasnt the case

5.0

Apr 10, 2014

Great benefits, good environment.

Advanced verification analyst

Recommend

CEO approval

Business Outlook

Pros

The best part of working at Discover is the office culture and the benefits. The retirement, health care, and dental programs are top notch. Employee recognition is a huge part of the company. They want you to treat customers like people instead of a cash cow, so they treat the employees like people too. They like to give out fun prizes for motivation: for meeting small goals expect a lot of free gift cards, free food, and pot lucks. For meeting larger goals they tend to give out free vacation packages, pricey electronics, or cash prizes. They even give out prizes for things such as Halloween dress up parties. It's corny and silly, but it really keeps morale up and creates a friendly environment. There is also more room for advancement within the company than most call centers offer.

Cons

Salary for entry level positions can be a little disappointing, but the benefits make up for it.

Viewing 4957 - 4959 of 5,179 Reviews

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