Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 727 reviews)); "Great culture and values!" ((in 427 reviews)); "Work life balance is good in certain teams/groups" ((in 426 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 341 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 261 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 202 reviews)); "Low salary and difficult to get promotion" ((in 93 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "Senior Management are arrogant and beaureacratic." ((in 21 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Apr 4, 2014

Good company and values, boring repetitive customer service job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are excellent. Compensation is fair. Lots of PTO available. Fun environment with lots of fun people. They try and make it seem like they want you to move up and succeed in the company.

Cons

It is a call center, the work is boring and repetitive and can be really hard. If customer service isn't your thing you won't last long. Limited advancement opportunities. Raises on average are maybe a dime or quarter an hour each year- whereas the CEO recently got a 10 million $ raise. High turnover

4.0

Apr 3, 2014

Great place to work

It professional

Recommend

CEO approval

Business Outlook

Pros

training opportunities in IT work-life balance

Cons

office culture is static compensation in some cases below market

3.0

Apr 2, 2014

Better than no job.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Great people work here,guarantee you will love you're co workers,great benefits,awesome environment

Cons

Crap pay,incentives taxed like no other,empty promises,promotions based on who you know not what you know,be prepared too be under payed and have you're calls graded and be told what too do by people who don't understand or have forgotten how it feels too take 80+calls,Prepared to be told I'll get that done or be listened too and have nothing fixed,if you get a new Team leader prepare for them too have no experience in you're department and be told what too do and how too handle you're calls by them.

Viewing 4963 - 4965 of 5,179 Reviews

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