Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

69% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 712 reviews)); "Great culture and values!" ((in 433 reviews)); "work life balance is good" ((in 422 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 342 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 286 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 203 reviews)); "Low salary and difficult to get promotion" ((in 102 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 46 reviews)); "Low compensation" ((in 25 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

69% would recommend to a friend

(5,171 total reviews)

Michael Shepherd

65% approve of CEO

47% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Jan 26, 2012

Great medical/dental benefits and good incentive if you earn it but questionable leadership with management staff.

Senior account collections specialist

Recommend

CEO approval

Business Outlook

Pros

Medical and dental benefits at reasonable cost that begin immediately

Cons

Lack of communication amongst the collection department managers and employees. Customer service area is much better managed. Call monitorings requirements are not consistent. Unclear expectations made it difficult to work here.

4.0

Jan 20, 2012

I think it was a great place to work.

Collector

Recommend

CEO approval

Business Outlook

Pros

Everyone should work here before getting a credit card.

Cons

The job gets boring and monotonous

3.0

Jan 17, 2012

Overall an acceptable place to work, but there are major issues

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Fair compensation versus others in the industry. Excellent room for raises based on performance w/ a 6,9, or 12 month evaluations based on where your pay falls versus your peers 4 week paid time off, but no additional sick leave. Excellent 401k match Very reasonably priced health benefits.

Cons

There is a complete lack of transperency in incentives and acheivement awards. They do no publish statistics for associates to determin if their incentive was calculated correctly. It is extremely difficult to get a schedule change and performance is not measured in determination just tenure. DFS made more profits then anticipated and had a record breaking year in 2011 and did not bonus the workers. Although they have a 4 weeks paid time off there is no sick time off and only 6 paid holidays. Although there is an open door policy employees fear retaliation and there seems to be no promotion if you voice your opinions. No maternity or paternity leave. When asked to help out with other department's work our core measurements and goals were not adjusted and we are judged on metrics for that additional work that the other department isn't even evaluated on due to system issues. I feel Discover is an okay to good place to work, but there is definate need for improvement.

Viewing 5092 - 5094 of 5,171 Reviews

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