Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 756 reviews)); "Culture was great and very friendly" ((in 424 reviews)); "Good work/life balance depending on team" ((in 412 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 337 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 259 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 209 reviews)); "Low salary and difficult to get promotion" ((in 95 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 48 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "Senior Management are arrogant and beaureacratic." ((in 20 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,181 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Apr 27, 2015

Best Employee Benefits

Administrative assistant director

Recommend

CEO approval

Business Outlook

Pros

Matches 6% on 401K, 90% tuition reimbursement, multiple health benefit packages, full gym, and full service cafe in building. This company is huge on employee recognition. They encourage employees to recognize their peers. In my experience, management will do whatever it takes to see you succeed. If they see that you are not doing well in one position, they will work to get you into the right position within the company. Everyone is very approachable, even senior management.

Cons

You must remain in your position for a year before moving to different position. Need a degree for most upper level management positions.

2.0

Apr 7, 2015

If you have no other choice for a paycheck

Collections representative

Recommend

CEO approval

Business Outlook

Pros

Benefits start on day one. Pretty much always hiring, like most call centers.

Cons

High turnover because its a call center, and call centers are terrible to work at. I would only recommend if you have no other place to work and need a paycheck...the only reason I worked there as long as I did was trying to find a lasting job somewhere else.

2.0

Mar 27, 2015

wonderful coworkers, had a great Team coach and Team Leader

Senior deposit products representative

Recommend

CEO approval

Business Outlook

Pros

Communication of accurate information is poor. website almost always experiencing issues. Probably a great place to work if you are not in the call center. lots of employee appreciation 'activities'.

Cons

Not enough people in the so call 'chat' to answer reps questions. Getting different info from different TC/TL. Overall frustration with having to take customers' angry outburst for things you have no control over.most of time. pay is lower than average and pay raise is way less than a $1. high turnover as expected in call centers.

Viewing 571 - 573 of 5,181 Reviews

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