Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 756 reviews)); "Culture was great and very friendly" ((in 430 reviews)); "Good work/life balance depending on team" ((in 424 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 332 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 273 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 208 reviews)); "Low salary and difficult to get promotion" ((in 101 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 61 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 46 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,183 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Dec 15, 2025

Ehh

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

Pto Benefits Some overtime Work life balance

Cons

Management Constant changes Capital one Tuition reimbursement

3.0

Nov 18, 2025

3 years to nothing

Senior cse

Recommend

CEO approval

Business Outlook

Pros

Discover created an amazing forgiving work home life balance. Gave employee great APR rate on cards. Attendance policy has been truly

Cons

Due to merger, the company is losing value towards the employees. It's more like a takeover. Work life balance and policy updates have been withheld yet being forced to integrate , enroll benefits and purchase PTO all while information is not shared. So many intergration changes and discontinuations of products causing high stress and injuring mental health. Low level agents can't

5.0

Nov 13, 2025

Disocver Personal Loans Aquisitions

Personal loans specialist

Recommend

CEO approval

Business Outlook

Pros

Company Culture is great. Management is freindly. Time off is great. Work from home perfect. Insurance amazing. Although Capital One just took over so some things are changing. Tuition reimbursement. Satisfactory. Room to advance went away for the moment. I can already see some serious changes happening. They are really just engulfing Discover. Slowly but surely they are minimizing Discover and supersizing Capital One.

Cons

The only thing that is upsetting for a large company like Discover/Capital One. The pay is below industry standards for the work I do. The starting pay is so low. 17.50 an hour. With a 10% increase if you work from 3 PM to 8 PM. Which isnt enough to support yourself. Not even close. Also, they moved me to collections after only 6 months of being hired. For a company so large they should have seen this coming well in advance and told me much sooner. Instead they gave me 1 maybe 2 weeks to apply elsewhere. I just think they could pay more. Give your employees a living wage at least and they can be more upfront with their intentions. Mainly I am way underpaid for the work I am doing.

Viewing 625 - 627 of 5,183 Reviews

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