Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 727 reviews)); "Great culture and values!" ((in 431 reviews)); "Good work life balance usually" ((in 417 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 341 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 282 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 203 reviews)); "Low salary and difficult to get promotion" ((in 104 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 62 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 45 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,186 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Feb 6, 2024

Needs better attendace policy that is correct and true and better outline expectaions

Fraud specialist

Recommend

CEO approval

Business Outlook

Pros

Great training, pay and benefits, schedule choices,.

Cons

Attendance is based on occurrences that they say fall off after a certain amount of time but they don't and they continue to hold them against you.

4.0

Feb 4, 2024

Overall Great company

Fraud investigator

Recommend

CEO approval

Business Outlook

Pros

The benefits are fantastic. 160 hours PTO, medical/dental/vision, 401k, paid holidays, huge bereavement policy, individual groups you can be apart of, a lot of volunteering opportunities.

Cons

Training is a downside when moving job roles. Typically completed by a team lead and coach, without experience in training, which can make learning subpar for some. Departments are broken up into teams and teams end up having cliches, it’s adults acting like high school students. Department goals can be over the top, 40 cases worked per day, 5cases worked per hour, except you are working a 8 hours a day, 30 mins is breaks, meetings can be anywhere from 30 min to and hour, adding coaching sessions some days you’re working on cases 7.5 hours, some days 6.5. If you need assistance, teams is crickets when asking for assistance.

1.0

Feb 2, 2024

Worse director ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO is decent, and most of the people are nice

Cons

There is a director in modeling team who loves having late evening meetings in WeChat, her directs were always have to be on call in WeChat. She will use WeChat to control you and ruin your personal life.

Viewing 691 - 693 of 5,186 Reviews

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