Discover reviews

4.0

69% would recommend to a friend

(5,170 total reviews)
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Michael Shepherd

65% approve of CEO

47% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Company growth and stability is good. The people are great - there are always a few bad apples, but this is the most supportive environment I've ever worked in. Work/life balance has been pretty good in all roles I've been in, but better in some places over others. Benefits are good; PTO at the onset is nice. Pay is both high and low - low compared to other financial and regulated jobs, but high compared to other places. Assorted perks, like having an on-site nurse, are very nice. They are slowly moving into being a more progressive company, in the last couple of years opening a downtown office, encouraging work from home and flexible working environments, casual dress, etc.

Cons

No advancement. It is a running joke across Discover HQ that you have to leave the company and come back to get promoted. HR and hiring managers are very quick to promise a lot of things regarding career path or promotions that never materialize. If you are willing to wait 5-10 years before being promoted, you'll love it here. If you are young and hungry, it's a good stop before heading elsewhere (which is sad to say, because the company is really great). As with most of corporate America, get used to re-orgs every six months. If you have the same role and same manager after a year, you're a rarity.

5.0
Oct 7, 2015

Amazing!!

Recommend
CEO approval
Business Outlook

Pros

I loved working there! They have great pay starting at $11 even with no experience. You get paid time off after 60 days. Direct deposit, 401k, so many great things at this company.

Cons

The only con I would say about this job is that sometimes the customers are not always the nicest but that comes with customer service jobs in general.

2.0
Nov 10, 2023
Recommend
CEO approval
Business Outlook

Pros

It is a typical big company in terms of pay, benefits, work/life balance. The material rewards are decent. The people doing real work on real teams are very smart and a pleasure to work with. Folks in Product, Finance and other areas fundamental to a credit card company generally exude excellence, even if there isn't a lot for them to do.

Cons

The company spends much of its time protecting itself from the smallest risk and making itself look good instead of doing substantive work. This is probably characteristic of a banking institution, but was unrewarding as a manager in the product space. The work was less interesting and valuable than I have found in any other company or industry working in the product or strategy realms. Most frustrating were the constant, pointless corporate communications on social issues, some of which featured director-level and above leaders on made-up teams making horrific grammatical errors, while those of us who were doing real work had layers and layers of scrutiny on every word and number. Too many contrived roles doing contrived work for big salaries.

Viewing 88 - 90 of 5,170 Reviews

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