Pros
Shift work, interesting, and engaging. Coworkers were a pleasure to work with. Taking incoming calls and making outgoing calls.
Cons
On the phone for the full shift while trying to investigate open cases. Constant interruption. Supervisors unhelpful. The most negative part about working for Discover was when I suddenly became permanently disabled and was out on disability. Nearing the last two weeks of the waiting period for my Longterm Disability Insurance to kick in and start paying me. Their HR department telephoned and harassed my doctor daily, trying to get him to send me back to work. He asked me if I wanted to try, and I agreed. The day I went back into work, they fired me one hour later. Which made me lose my disability insurance benefit entirely. This caused an extensive and longterm hardship for me. They had no regaurd or professional ethics in how they treated me. Just be aware.
