Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 714 reviews)); "Great culture and values!" ((in 426 reviews)); "Good work/life balance depending on team" ((in 413 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 327 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 271 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 100 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 63 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "No bonuses and no merit increase over 3%." ((in 25 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Feb 16, 2022

Great company to work for

Sr. manager it

Recommend

CEO approval

Business Outlook

Pros

Competitive pay and benefits, solid financial position

Cons

Sr. Leadership’s ability to priories initiatives across the business leaves a lot to be desired. Currently a lot of turnover due to leadership changes over the last few years.

5.0

Feb 11, 2022

Fantastic Company, people and benefits

Customer relationship manager

Recommend

CEO approval

Business Outlook

Pros

I loved my time at Discover. You are treated like an equal by all levels of management. When they say “open door” policy that’s exactly what it means. You could go to any team coach or even the the department managers with any question or issue and they would help with a smile. Discover really cares about their card members and employees. Can’t say enough about the company. Wish I was still there!

Cons

Call volume can be a little high but the training program and additional training classes available through professional development fully equip you to handle the stress of high call volume.

1.0

Feb 9, 2022

Approach with Caution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Benefits they start you off with 25 pto days, good selection of health plans and good 401 k matching

Cons

Culture is changing for worse, since the new CIO came in. Existing talent is not valued, very few opportunities to advance. Non Stop Reorg 's . All time high attrition and it will get worse once the "Dreyfuss model" is fully rolled out in the Business Technology group. Very hard to grow unless you are in with the "right people". Upper management is in the Cloud .....

Viewing 268 - 270 of 5,179 Reviews

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