Dollar General reviews

2.6

29% would recommend to a friend

(15,915 total reviews)
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Todd Vasos

31% approve of CEO

28% positive business outlook

Dollar General has an employee rating of 2.6 out of 5 stars, based on 15,915 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar General employee rating is 26% below average for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

16K reviews
4.0
May 23, 2010
Recommend
CEO approval
Business Outlook

Pros

It is all what you make it , your choice to be Manager of your store is all yours just do it and stop complaining, jobs are not out there so just do the one you have and it works alot easier if you enjoy the work your in. I personal have loads of fun at work everyday, at my store.

Cons

need more time allowed for everyday task , more hours to stores to be able to complete all tasks ask of us to better serve of customers running on two and three employees in not great customer service

4.0
May 12, 2010

Better than most not as good as a few

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DG is a growing retailer - one of a very few. DG has shown itself to be in an evolution phase and will presumably continue to re-invent itself. The company has a solid set of Standard Operating Procedures (SOP). These spell success with a capital S if they are followed. No need to reinvent the wheel.

Cons

The growth pain is evident internally, but since the nature of retail is almost always in flux, the customer service side of the equation is not being supported as it should be. When budget reductions are required, the last place that these reductions should be looked for is in staffing. A lean staffing machine is not a good way to convince customers that the company CARES. Too many DMs and RDs do not want to face the reality that passing bad news up the chain is the only way for a company to continue grow. Keeping bad news away from the "biggies" is not a solid career move. It does come back to bite.

Viewing 15877 - 15879 of 15,915 Reviews

Glassdoor has 16,262 Dollar General reviews submitted anonymously by Dollar General employees. Read employee reviews and ratings on Glassdoor to decide if Dollar General is right for you.